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Support & Maintenance
Scope Solutions provide solutions ranging from helpdesk support
to remote monitoring support. Our IT support consultants will explore
your business processes and strive to achieve an IT support solution
that suits your requirements.Our support packages are adaptable
for your requirements but the following are examples of previous
projects carried out.
PC Performance
- Unlimited repairs for the lifetime of your agreement.
- 3 and 5 year cover plans.
Software Support
- Windows 98, 2000, XP and NT4 workstation.
- Microsoft Office, Internet Explorer, Publisher and Outlook.
- Lotus SmartSuite and Organiser.
On-site Maintenance
- On-site hardware repairs including parts and labour.
- Unlimited access to our Help Desk, 9am to 5pm Monday to
Friday.
- Operating system re-load.
- Telephone software application support.
Remote IT Management
- Remote full time monitoring to prevent problems.
- 95% problems solved within an hour.
- Safeguard your network through daily automated anti-virus
update.
- Maintain business continuity by avoiding downtime.
- Unlimited telephone access to expert technicians.
To request the advice of a consultant for Support & Maintenance
please click here.
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Providing
Tomorrow's IT Solutions Today